UDRI is committed to providing high quality products and customer service. Our employees have received training in quality management principles and often collaborate to improve work processes.
Three Research Institute groups are registered to ISO 9001:2000, an international quality management standard. Members of these groups follow processes and procedures explained in a quality manual and laboratory-specific standard operating procedures. The quality management system undergoes periodic internal audits and management reviews.
Three Research Institute groups have been accredited to ISO 17025, an international quality standard that specifies general requirements for the competence of testing and/or calibration laboratories.