The Research Information Technology Office provides computing and information systems support to UDRI. Our primary goal is to provide 100% availability to computing resources for all UDRI associates and to promote an enhanced capability to obtain funding and enhance the Institute's reputation as a worldwide leader in organized research through the availability of resources and training.
RITO provides complete computing support covering the entire computing lifecycle, focusing on administrative and productivity computing as well as hardware procurement. The services provided by RITO include:
- Needs analysis and configuration consulting
- System specification assistance and quotations
- Hardware and software procurement
- Hardware configuration and software installation
- Delivery and installation of computer systems
- Network connections
- Website development services
- Site license software agreements for productivity software
- In-house and contracted computer training, as well as self-directed computer training
- Support for UDRI standard software applications
- Specialized printing and scanning services
- Hardware maintenance and repair
- Procurement assistance for supplies, including a toner stock for laser printers
- Custom administrative and productivity software development
- Advanced information technology evaluation and implementation
- Hardware and software upgrades
- Hardware reallocation services
- Assistance with equipment disposal